Privacy Policy
Privacy Policy
Effective date:11/2025
This Privacy Policy applies to your access to and use of the website drwatkinsessentials.com (the “Site”) and the services offered by Dr Watkins Essentials. It explains how we collect, use, share and protect your personal information.1. Who We Are
Dr Watkins Essentials is [Limited Company registered in New Zealand under Dr Watkins Essentilas Ltd…”]. We act as the data controller for the purposes of the New Zealand Privacy Act 2020 and other applicable laws.
2. What Personal Information We CollectWe may collect the following types of personal information:
• Identity & contact information: your name, email address, postal address, phone number.
• Transaction information: details of products or services you purchase, payment information (via third-party payment processor) and order history.
• Technical & usage information: Your IP address, browser type, operating system, referring site, pages visited, time spent on pages, cookies and similar technologies.
• Communications information: correspondence, support queries, marketing communications you opt into.
3. How We Collect Information
• We collect information you provide when you register, place an order, subscribe to our mailing list, or contact us.
• We collect information automatically when you use the Site (via cookies, analytics tools).
• We may collect information from third-party sources (for example payment processor, analytics provider, shipping company, fraud detection service).
4. How We Use Your Information
We use your personal information to:
• Provide and manage our products and services, process your orders, deliver goods or services, handle payment and refunds.
• Communicate with you about your order, service updates, and customer support.
• Send you marketing communications (if you opt in).
• Improve our website, products and services by analysing usage and feedback.
• Prevent fraud, enforce our Terms of Engagement, and comply with legal obligations.
5. Sharing Your Information
We may share your personal information with:
• Service providers and contractors who perform services on our behalf (e.g., payment processors, shipping companies, analytics providers).
• Third parties if required by law or to enforce our legal rights.
• We do not sell your personal information to third parties for marketing purposes.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect technical and usage information. You may choose to disable cookies through your browser settings, but this may affect your experience of the Site.
7. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, to comply with legal obligations and to resolve disputes. When we no longer require your information we will securely delete or anonymise it.
8. Your Rights
Under the New Zealand Privacy Act 2020 and other applicable laws, you have rights including:
• The right to access personal information we hold about you.
• The right to request correction of your personal information.
• The right to request deletion of your personal information (subject to legal or contractual restrictions).
• The right to object to our processing of your personal information (in certain circumstances).
To exercise these rights, please contact us at [insert email]. We will respond to your request in accordance with applicable law.9. International Transfers
If we transfer personal information to third parties outside New Zealand, we will ensure such transfers are subject to appropriate safeguards to ensure an adequate level of protection of your data.
10. Security
We implement appropriate technical and organisational measures designed to secure your personal information and protect it against loss, misuse, unauthorised access, disclosure or alteration. However, no transmission over the internet or electronic storage can be guaranteed to be 100% secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on the Site and update the “Effective date” at the top. We encourage you to review the policy periodically.
12. Contact Us
If you have any questions, requests or complaints about this policy or the way we handle your personal information, please contact:
Email: info@drwatkinsessentials.com